Shipping Policy
PROOF OF AGE
ALL products sold at Majestic Vapes require proof of age without exception.
For deliveries and shipments photo I.D. will be verified by the courier/delivery driver, failure to produce identification will result in the package being Returned to Sender. Any fees associated with sending the order again will be the customer’s responsibility. A 90% restocking fee will be applied to all orders which failed to produce age verification to Canada Post or the delivery driver.
Legal Age of Vaping in Canada
| Ontario, New Brunswick, British Columbia, Nova Scotia, Newfoundland, Prince Edward Island | 19 years and above |
| Manitoba, Alberta, Quebec, Northwest Territories, Saskatchewan, Yukon Territory, Nunavut | 18 years and above |
PAYMENT METHOD
Majestic Vapes accepts VISA, VISA Debit, Mastercard, and E-Transfer for all online transactions. All credit and debit payments will be processed through our website. If you choose to make an E-Transfer instructions on fulfillment will be emailed to you after you place your order. Your order will not be processed until an E-Transfer is received in store.
IN-STORE PICK UP
Majestic Vapes offers in store pickup for the convenience of our customers. You can place an order online at majesticvapes.ca or call our Brampton store at (905) 454-3244 to speak with a sales associate directly.
If you place your order online make sure to select “In Store Pickup” at checkout. If you have any special requests or instructions please include these in the comments at checkout. You will receive an email when your payment has been processed.
Once your order has been picked and packed you will receive an email confirming it is available for pick up. Please bring a photo I.D. for verification upon pick up!
You can pick up your order any time during regular store hours at your convenience!
Store Hours
| Monday – Friday | 11am – 7pm |
| Saturday and Sunday | 11am – 5pm |
All orders placed on a holiday will be processed the next day.
SAME DAY DELIVERY
Majestic Vapes is happy to offer same-day delivery on all orders with a Brampton area code. Delivery is free on orders over $50.00 before taxes. There is no minimum cost for delivery!
All same day delivery orders in Brampton under $50.00 before taxes will be subject to an $8.00 + tax delivery fee.
For same-day delivery order before 7:00 pm on weekdays or 5:00 pm on weekends and we will have your package delivered to you same day! You can place an order for delivery on our online store, simply choose the “Same Day Home Delivery in Brampton” option at checkout.
If you have any special instructions for your delivery please leave a comment at checkout! You will receive a confirmation email that your order has been processed and will be delivered to you shortly! The driver will contact you before delivery, via text message. All orders require age verification by the person who placed the order.
Orders that are placed before 7:00 pm during weekdays and 5:00 pm on weekends are delivered after 7:00 pm on weekdays and 5:00 pm on weekends.
If you are outside of the Brampton area code we will ship your order to you same-day!
All orders placed on a holiday will be processed the next day.
SHIPPING
Please note due to COVID-19 estimated shipping dates may not be guaranteed.
All orders placed on a holiday will be processed the next day.
Majestic Vapes offers a variety of shipping methods to suit the need of our customers. Place your order before 3:00 pm on weekdays and we will ship your order the same day. Orders placed after 3:00 pm on weekdays and on weekends will be processed the next business day. If you have any specific instructions for your shipment, please leave a comment at checkout. Once your order has been paid, processed and packaged you will receive a complete email that your order is ready to be shipped. A second email with the tracking information will be sent from our selected courier.
Please use that tracking number to follow all your order updates and delivery date.
Majestic Vapes is not responsible for the cost of any lost, stolen, or undelivered packages due to failure to provide their proof of age. Any returned orders will be refunded excluding the cost of shipping to the sender and back to us. A 90% restocking fee will be applied to all orders which failed to produce age verification to the selected courier. Any returned orders due to an incomplete or incorrect address will be refunded excluding the cost of shipping to the sender and back to us.
Canada
Majestic Vapes offers shipping Canada-wide with Purolator Express, Canpar, and Canada Post. We always do our best to ship with the fastest courier and will choose the courier best for you, our customer!
If you are a resident of Ontario or Quebec, and your order is under $50.00 before tax, there is a $15.00 flat rate shipping fee. We offer free shipping on all orders over $50.00 for Ontario and Quebec residents.
Packages sent to Canadian residents must go through an Age Verification Process before they are delivered by the courier.
Shipping rates may change according to your region, see the chart below for your Province/Territory shipping cost.
| Ontario, Quebec | Free Shipping on all orders (over $50.00) |
| British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Newfoundland, Prince Edward Island, Northwest Territories, Yukon Territories, Nunavut | $15.00 Flat Rate Shipping fee |
CHANGING OR CANCELLING YOUR ORDER
You may change or cancel your order before a tracking number has been issued to you.
If you need help with altering your order you can reach us at contact@majesticvapes.ca or (905) 454-3244 and an associate will help you out.